Privacy Policy

Privacy Policy

Last Updated: April 2026

Claire Montréal Fashion respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how your personal data is collected, used, processed, shared, and protected when you visit or make a purchase from our website, communicate with us, or otherwise interact with our services.

By using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect certain personal information directly from you, automatically through your device, or from third-party providers.

Information You Provide to Us

We may collect the following information:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment details

  • Order and transaction history

  • Customer support communications

  • Account login information (if applicable)

Information Automatically Collected

When you browse our website, certain information may automatically be collected through cookies and tracking technologies, including:

  • IP address

  • Browser type

  • Device information

  • Time zone

  • Pages viewed

  • Referral source

  • Browsing behavior

  • Website interaction data

Information From Third Parties

We may receive information from trusted third parties including:

  • Payment processors

  • Shipping and logistics providers

  • Advertising and analytics partners

  • Fraud prevention providers

  • Social media platforms

2. How We Use Your Information

We use your information for legitimate business purposes, including:

  • Processing and fulfilling orders

  • Providing customer support

  • Verifying payments and preventing fraud

  • Managing returns, refunds, and exchanges

  • Improving website functionality and customer experience

  • Sending transactional emails and order updates

  • Providing marketing communications where permitted

  • Personalizing advertisements and promotions

  • Maintaining website security and integrity

  • Complying with legal obligations

We process personal information only where we have a lawful basis to do so under applicable privacy laws.

 

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under one or more of the following legal grounds:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

  • Protection against fraud and abuse

4. Sharing of Personal Information

Claire Montréal Fashion does not sell personal information to third parties.

However, we may share information with trusted third parties when necessary to operate our business, including:

Service Providers

We may share data with companies that assist us with:

  • Payment processing

  • Shipping and delivery

  • Website hosting

  • Customer support

  • Email communication

  • Marketing and advertising

  • Fraud detection

  • Analytics services

These providers are authorized to use your information only as necessary to provide services on our behalf.

Legal Compliance

We may disclose personal information if required to:

  • Comply with laws or regulations

  • Respond to lawful requests from authorities

  • Enforce our Terms and Conditions

  • Protect our legal rights

  • Prevent fraud or illegal activity

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, customer information may be transferred as part of the business transaction.


5. Payment Information

All payments are securely processed through third-party payment providers. Claire Montréal Fashion does not store complete credit card information on our servers.

Payment processors may independently collect and process payment information in accordance with their own privacy policies and security standards.


6. Cookies and Tracking Technologies

Our website uses cookies, pixels, and similar tracking technologies to improve functionality, analyze traffic, personalize content, and support advertising activities.

Cookies may collect information such as:

  • Browsing preferences

  • Device identifiers

  • Session information

  • Website activity

You may disable cookies through your browser settings. Please note that certain website features may not function properly if cookies are disabled.

We may also use third-party analytics and advertising tools, including services provided by platforms such as Google and Meta.


7. Marketing Communications

With your consent where required, we may send promotional emails, newsletters, product announcements, and special offers.

You may unsubscribe from marketing communications at any time by:

Even if you opt out of marketing communications, we may still send transactional or service-related messages regarding your orders or account.


8. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfill contractual obligations

  • Comply with legal requirements

  • Resolve disputes

  • Enforce agreements

  • Prevent fraud and abuse

When personal data is no longer required, it is securely deleted or anonymized.


9. Data Security

We implement commercially reasonable safeguards to protect personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

Security measures may include:

  • SSL encryption

  • Secure payment gateways

  • Restricted employee access

  • Fraud monitoring systems

  • Internal security procedures

While we strive to protect your information, no online transmission or storage system can be guaranteed to be completely secure.


10. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including countries that may have different data protection laws.

By using our services, you consent to such transfers where permitted by law.

We take reasonable steps to ensure appropriate safeguards are in place for international data transfers.


11. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict or object to processing

  • Withdraw consent

  • Request portability of your data

  • Lodge a complaint with a regulatory authority

To exercise any privacy rights, please contact:

info@clairemontréalfashion.com

We may request verification of identity before processing certain requests.


12. California Privacy Rights (CCPA)

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information is collected

  • The right to request deletion of personal information

  • The right to non-discrimination for exercising privacy rights

Claire Montréal Fashion does not sell personal information as defined under the CCPA.


13. Children’s Privacy

Our services are not intended for individuals under the age of 13.

We do not knowingly collect personal information from children. If we become aware that information from a child has been collected, we will take appropriate steps to delete it.


14. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of external websites.

We encourage users to review the privacy policies of third-party websites before providing personal information.


15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice.

Any changes become effective immediately upon publication on this page. Continued use of our website constitutes acceptance of the updated policy.


16. Contact Information

If you have questions about this Privacy Policy or our data practices, you may contact us at:

Claire Montréal Fashion

Email: info@clairemontréalfashion.com

Business Location: Montréal, Canada

Customer Support:
info@clairemontréalfashion.com


Claire Montréal Fashion is committed to protecting your privacy and handling your personal information responsibly, transparently, and securely in accordance with applicable laws and industry standards.