Terms and Conditions

Overview

This website is operated by Claire Montréal Fashion. By accessing our website or purchasing from us, you agree to these Terms and Conditions. These terms apply to all users of the site, including browsers, customers, and merchants.

Orders

By placing an order, you confirm that all information provided is accurate and complete. We reserve the right to refuse or cancel any order if necessary, including cases of suspected fraud, payment issues, or incorrect information.

Pricing

All prices are shown in the applicable currency and may be changed at any time without prior notice. We are not responsible for pricing errors and reserve the right to correct them at any time.

Shipping

Orders are processed within one to three business days. Delivery within Canada typically takes six to ten business days and is handled by Canada Post. Delivery times are estimates and may vary due to external factors such as customs delays or peak periods.

Returns and Right of Withdrawal

You have the right to return your order within thirty days of receiving it. Items must be unused, in their original condition, and where possible in their original packaging.

To initiate a return, you must contact us within thirty days at info@clairemontrealfashion.com | Returns sent without prior approval may not be accepted.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are processed within thirty days. Return shipping costs are the responsibility of the customer unless otherwise agreed.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, you must contact us within thirty days of delivery so we can resolve the issue.

Liability

Claire Montréal Fashion is not responsible for delays, losses, or damages caused by shipping carriers or events outside our control.

Contact

For any questions regarding these Terms and Conditions, you can contact us at info@clairemontrealfashion.com.